Shipping and Returns


// Shipping//

We ship in India and Worldwide.

Shipping for Indian orders takes around 5-10 days to dispatch. Shipping takes around 4 days depending on your location.

Tracking number shall be conveyed to you once package has been dispatched from our office.

International orders are dispatched through India Post and other private logistics providers. Tracking details shall be shared with you once package has been dispatched.

For  products ordered from our 'Sample Sale' section. please note that the product is one of a kind and shall not be customized, exchanged or returned at any stage. Therefore, we request you to go through the measurements chart carefully.

Exchanges and returns will not be accepted for any customized order. A product is eligible for exchange/return only if it is a standard product.

We do not accept exchange & returns for any order shipped internationally unless the fault is at our end meaning that the product is defective or a wrong item/size was shipped.

We will not entertain exchanges any later than a month. If you wish to return/exchange a piece, please send us a mail within 2 weeks of receiving your order..

Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colours, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.

Please note by purchasing from Free Living™ you as the buyer agree to our shopping terms, conditions and policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


// Sale items //
Only regular priced (non-discounted) items of standard sizes may be returned/exchanged. Unfortunately, all sale items are available at their best & final price and cannot be returned.

Refund Policy

In case of damaged/defective products, refunds will be initiated through other payment methods once we receive the package back with us in safe and sound mode.

Shipping Information

// Domestic Shipping //

Shipping charges vary with the size and mode of consignment. 

//Delivery Time//

On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. From the date of placing order, we would normally take 5-10 working days to deliver your order. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

In case you need a garment by a particular date, please reach out to our team and inform us in advance.

 // International Shipping //

International: We ship worldwide. Please choose your shipping zone while placing your order. Our international shipping charges vary with the size. 

Your purchase will be shipped through a reliable courier partner. Please allow up to 3 weeks for your package to arrive. Some areas may take longer depending on customs.

Please note that we do not accept exchange & returns for any order shipped internationally unless the fault is at our end meaning that the product is defective or a wrong item/size was shipped.

 

Cancellation Policy

Cancellation will only be accepted if your order hasn't been shipped.