COD Available all over India and Free Shipping on orders above Rs. 5000

Return & Refund Policy

Thanks for shopping at www.freelivingstore.com

If you are not entirely satisfied with your purchase, we're here to help.

Order Cancellation
Customer must confirm us about an order cancellation within 24 hours of placing the order.

Customization
Returns or exchange is not allowed in any customized order.
We shall discuss the customization in detail and then dispatch the order to you.

Sales items
Only regular priced items may be returned, unfortunately sale items are final sale and cannot be returned.
Exchange of size is allowed for articles on sale.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

We Donot have “RETURN PICKUP” facility.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If the article is found worn, used, torn or tarnished- the amount shall not be refunded.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Domestic Shipping
Shipping charges vary with the size and mode of consignment.

Cash on Delivery(COD)

  1. Cash on Delivery charges  Rs.100
  2. Cash on delivery (COD) is available for areas where our service is available.
  3. In case you choose a COD and we are not able to process it, the same shall be conveyed within 24 hours of order placement.
  4. If you do not accept a COD order twice in a row, you will no longer be eligible for our COD services

Delivery Time
On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. From the date of placing order, we would normally take 10-14 working days to deliver your order.
In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
In case you need a garment by a particular date, please reach out to our team and inform us in advance.

International Shipping
We ship worldwide. Please choose your shipping zone while placing your order. Our international shipping charges vary with the size.
Your purchase will be shipped through a reliable courier partner. Please allow up to 7-14 days for your package to arrive from the day of dispatch. Some areas may take longer depending on customs.

Non- Refundable/ Non- returnable Products / Services:
In case you have received damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days. Return shipping shall have to borne by customer.
Cancellation Policy
Cancellation will only be accepted if your order hasn't been shipped.

Contact Us

If you have any questions on how to return your item to us, contact us.
Email id here: freelivingstore@gmail.com
Contact Number here : +91 9718712407

Postal Address :

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